Process
From assessment to sign-off
Six clear stages. Every commercial event (solution confirmation, quote acceptance, revalidation, installation sign-off) is tracked in your project portal.
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See the process
Online Room Assessment
Start with a short visual assessment: room, platform, displays, presentation and solution. You can discuss measurements, drawings and site requirements in the consultation; private file upload is not part of this assessment.
Proposed Solution and Budgetary Price
The platform presents an appropriate starting solution and budgetary price. This is not a contractual quote and is not a final design.
Solution Confirmation Call
A collaboration specialist reviews the room, requirements, proposed solution, assumptions and professional services with you on a video call. Any required changes are recorded. If a physical site survey is technically necessary, this is discussed and commercially confirmed before it is booked.
Final Quote and Acceptance
Following the completed call and separate human solution approval, a final quote is issued. The quote is valid for 30 calendar days from its issue date. You can review and accept it through the customer portal.
Revalidation, Hardware Payment and Procurement
After acceptance, current stock, cost, compatibility, delivery requirements and installation-partner availability are revalidated. The hardware and delivery invoice is then issued. Supplier purchase orders require cleared customer funds, a final commercial check and separate human PO approval. Installation dates are confirmed once funding, stock and approved-installation-partner availability have been validated.
Installation, Handover and Support
Approved installation partners install, configure and test the solution. Completion evidence, customer acceptance, handover documents, training and support information are recorded in the customer portal. Professional services are invoiced according to the agreed completion/acceptance milestone.